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FAQ
Updated over 6 months ago

Can additional words be used in campaign names?

Yes, as long as they are separated from the main part (QD6uDpI1) by spaces or special characters.

Campaign data from Zeustool takes a long time to appear in Zeustrack?

There might be a slight delay upon the first connection, but afterward, data will be transmitted regularly.

Campaign data from Facebook takes a long time to appear in Zeustool?

We are working to circumvent Facebook's rate limits, which can sometimes cause delays.

What does the “Enroll status” option mean when creating a campaign?

This is a Facebook appendix that can be left at its default setting.

What this error means?

account_monitoring.facebook_api.FacebookRequestErrorC190S466 (03/17 14:01): Call was not successful - 190 - 466 - Call was not successful: {'message': 'Error validating access token: The session was invalidated explicitly using an API call.', 'type': 'OAuthException', 'code': 190, 'error_subcode': 466, 'fbtrace_id': 'AJi31GmTvsZKk5NMPFr0tq9'}

This means you need to regenerate the token and extend it (click the (i) button next to the token generation in Facebook).

If two tokens with the same accounts are added, will costs be duplicated in the tracker?

No, they will not. From the day the second token is added, the stats will go to the second account.

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