Password reset instructions

If you have issues with logging in to your team account in Zeustrack, check the following:

  1. Make sure you enter the correct pair of email and password;

  2. Make sure you are at the correct URL for your Zeustrack team.
    You can search your team with your email address here: enter your email and click the Find team button. An email message will be sent to the specified email address asking you to confirm your email address. Confirm your email address by clicking on the appropriate button in the message. You will be forwarded to a page with a list of teams of which you are a member. Click on the link with the team name and try logging in.

In case you forgot your password, click on the Forgot password? link staying on the URL of your team. Enter your email address and click the Send instructions button.

If the specified email (user) is a member of the team you are trying to enter, you will be sent an email with instructions for resetting the password.

Click on the appropriate button in the message. You will be taken to the password change page. Enter and confirm the new password in the appropriate fields and click the Change password button.

You will be sent to the Zeustrack control panel and your password will be changed. You will receive a notification about the password change to the specified email.

Do not forget to save the new password in the browser!